Shipping policy

Shipping and payment terms

Prices
All prices stated on our product pages include statutory VAT and other price components. 


payment

The following payment options are available in our software shop:

  • Amazon Pay
  • Apple Pay
  • Giropay
  • Google Pay
  • ideal
  • Klarna/Sofortüberweisung
  • Credit card (American Express/Mastercard/Visa)
  • Invoice (only for business customers)
  • Prepayment (bank transfer)

Note on purchase on account
We only offer this payment option for corporate customers, universities, clubs  or similar. After your purchase, you will receive an invoice via email with our bank details. The invoice amount is due within 14 days. The minimum order value for "purchase on account" is €24.90.

Note on prepayment purchases
You will only receive the product key after the payment has been credited to our account. To speed up this process, you can send us the transfer receipt by email to   This means the product key will be sent to you in advance. The minimum order value for the payment method "advance payment" is 14.90€.


Shipping (ESD)

All product deliveries are free and sent exclusively digitally via email. After purchase, you have direct access to the downloadable products, which will also be sent to you via email. This allows you to download, install, and use your products as a trial version. To fully use the respective product, you will receive the activation key after receipt of payment during our business hours.

Shipping USB stick
Optionally, you can order a USB stick with selected products. The cost of the USB stick, excluding shipping, is €19.90.
Shipping costs are additional. Shipping costs within Germany are €4.90. Shipping costs outside Germany are €14.90.
Shipping is via DHL. Delivery time is 1-3 business days. You will also receive the software as an instant download via email.

If you have any questions, please feel free to contact us via Live Chat, e-mail  or call.